Privacy Statement

What data we collect from you

Kingsclere Counselling Service may request personal data such as name, date of birth, phone number, address, and email address for the purposes of making and maintaining contact with you.

We also ask for details of your GP practice in case of medical emergency, or threat to your vital interests.

Throughout therapy, sensitive personal information may be disclosed by you and this may form part of your clinical notes documenting our sessions together.

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Sharing your data

Everything you say is kept in strict confidentiality. Your data is NOT shared with anyone, apart from the following exceptional circumstances:

  1. If it is necessary to protect your vital interests (threat of harm to self) or the vital interests of others (threat of harm to others)
  2. If it is necessary in relation to legal proceedings
  3. If it is necessary for administering justice
  4. If it is necessary for medical purposes and is undertaken by a health professional or someone who is subject to an equivalent duty of confidentiality.

As a requirement of my profession, I discuss my client work with my supervisor to ensure that I am working safely and effectively. My supervisor is bound by the same ethical and legal frameworks as me and any discussion remains anonymous.

How we store your data & how long we store it for

All data will be stored securely during our time together and for 6 years following the conclusion of therapy. It will then be destroyed in a secure and appropriate manner.

In the unlikely event of a breach I will notify all parties (and the Information Commissioners’ Office) within 72hours.


If you wish to withdraw your consent, please email me at [email protected].

Questions & concerns

If you have any concerns about how your data has been handled please contact the information commissioners’ office via